This latest scheduled update for Microsoft’s Customer Relationship Management solution contains well over 50 updates and enhancements, resolving issues which have been identified and improving system performance. As with previous update rollups, this latest release is cumulative and also includes all of the fixes issued in rollups 1-5.

As some changes are made to the database structure, update rollup 6 cannot be removed once it has been installed.

Microsoft are currently performing some infrastructure upgrades on their CRM 2011 cloud platform, and so anticipate on deploying this latest update around mid-February for CRM Online customers. Customers will be notified 5 days in advance of this change. CRM 2011 on-premise customers can download and install update rollup 6 now. Update rollup 6 will be distributed to CRM 2011 Outlook clients via Windows Update commencing 24th January 2012, however customers wishing to upgrade sooner can download CRM 2011 update rollup 6 today.

If you have any queries about CRM 2011 or this latest update please don’t hesitate to contact us at. The CRM Business: Microsoft CRM 2011 UK Partner

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Microsoft CRM updates are released periodically to address issues and to improve performance and platform stability. As well as improvements on the server side, updates are also provided for the Outlook CRM client to address known issues and improve performance.

In addition to the usual patches, update rollup 5 introduces some exciting new features to further boost productivity.

Top 5 reasons to install Update Rollup 5 for Microsoft Dynamics CRM 2011 today:

• Additional charts and Business Intelligence (BI) capabilities, including dynamically-generated multi-series charts
• Enhancements to dialogs, including support for lookups and dates
• More flexible duplicate detection rules
• Introduction of Activity Feeds, Microsoft’s latest social innovation for CRM 2011. Activity feeds in CRM simplify business insight and aid timely collaboration across internal teams and communities, by providing relevant updates in real time. Microsoft CRM activity feeds work in a similar way to popular social networks such as Twitter and Facebook, helping to drive user adoption.
• And finally…. Mobile Activity Feeds! In addition to delivering the new internal social collaboration capabilities to desk-based users, Microsoft have also delivered a new Windows Phone 7 client to allow the real-time activity views to be accessed from virtually anywhere.

Download links for this rollup, and other Microsoft CRM downloads and resources and provided on our website: Microsoft CRM UK Specialist – The CRM Business

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Microsoft CRM updates are released periodically to address issues and to improve performance and platform stability. As well as improvements on the server side, updates are also provided for the Outlook CRM client to address known issues and improve performance.

Update rollup 4 for CRM 2011 and CRM Online clients will be applied automatically by Windows Update commencing 27th September 2011. Customers wishing to install this update sooner can do so by downloading it manually. Download links for this and other resources can be found on the Microsoft Dynamics CRM Resources page of our website.

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Like any new system, you will need to invest some time in learning how the new system works. Microsoft Dynamics CRM 2011 utilises Microsoft’s familiar ribbon interface, which makes this learning curve much easier. If you know how to use Microsoft Office, you’re already most of the way there.

As one of the UK’s leading Microsoft CRM partners, we have worked with many customers taking the first steps getting to grips with Microsoft Dynamics CRM.

To help you get the most from the trial, we recommend that you:

1. Install the Microsoft Dynamics CRM 2011 Outlook client (latest links are always on our Microsoft Dynamics CRM Resources page). This enables you to use your Dynamics CRM trial system right within Outlook, including the ability to track emails and synchronise your data.
2. Import some of your existing data (accounts and contacts, for instance) to help make the trial system more relevant for your business.
3. Watch the introductory Dynamics CRM Training videos.
4. Involve your colleagues! Having people across multiple areas of your business trialling the areas of the system relevant to them will provide a better experience than trying to understand everything single-handedly. Microsoft Dynamics CRM Online allows up to 20 users on the 30-day trial. Learn how to add users.
5. Learn how to assign and share records.
6. Find out how to query your data and create your own custom views using Advanced Find.
7. Don’t be afraid to experiment! The trial system is yours to play around with to learn how the different features work, and how it might meet your needs.
8. Personalise CRM, to make it more relevant to your world.
9. Add The CRM Business as your chosen partner, and claim your 4 hours FREE Microsoft Dynamics CRM consultancy. A member of our team will work with you to show you around the system and understand how it can be customised to meet your requirements.
10. Take a look at CRM Mobile Express, and learn how to access your CRM data from your mobile devices. CRM Online includes Mobile Express as standard, allowing you to access CRM from your HTML 4 compliant mobile devices including Windows Phone, Blackberry, Android, iPhone, iPad and many more.

Still looking for more tips? Check out the Resource Centre within CRM itself, or subscribe to our newsletter. Alternatively please contact us – we’d love to chat through your requirements.

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This free event will provide the ideal opportunity for UK businesses to discover how a CRM system can help drive productivity and increase sales.

The agenda for the day will include:

– Keynote speech from Tom Brookes, Dynamics CRM Technology Advisor, Microsoft
– Top tips for CRM project success
– Microsoft Dynamics CRM 2011 demonstration
– Microsoft Office 365 demonstration
– Cloud computing & CRM Q&A session

Date: Tuesday 11th October 2011
Time: 10am – 3pm
Location: Electric Works, Sheffield Digital Campus, S1 2BJ
Cost: No charge

Learn more and register now to reserve your place in this seminar. Spaces are limited.

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Microsoft unveiled the upcoming Q4 2011 Service Update, which will include social activity feeds driven by both status updates from colleagues and automatic feed items resulting from record updates / actions in CRM.

Other updates announced include Dynamics CRM cross-browser compatibility (Safari, Firefox and Chrome on both PC and Mac), an improved billing platform integrated with Office 365, single sign-on and improved disaster recovery provision.

Kirill Tatarinov of Microsoft highlighted the unrivalled success experienced by Dynamics CRM to date, revealing that they recently exceeded the 2 million user mark – more quickly than any other CRM vendor in history!

Learn more about Microsoft Dynamics CRM or get started with a free Dynamics CRM trial today.

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Customers wishing to take advantage of this offer will need to register for a Microsoft Dynamics CRM Trial, and then convert this to a paid subscription before 31st December.

Please don’t hesitate to get in touch if you have any queries regarding CRM 2011 subscriptions or pricing.

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Our consultants will spend up to 4 hours working with you for FREE to demonstrate how CRM Online could work for your business. Learn more about this Microsoft CRM Online Offer or contact us now to get started today.

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Microsoft CRM updates are released periodically to address issues and to improve performance and platform stability. As well as improvements on the server side, updates are also provided for the Outlook CRM client to address known issues and improve performance.

Update rollup 2 for CRM 2011 and CRM Online clients will be applied automatically by Windows Update commencing 28th June 2011. Customers wishing to install this update sooner can do so by downloading it manually. Download links for this and other Microsoft CRM resources can be found on the CRM Resources page of our website.

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