Welcome

Here at The CRM Business we are passionate about our work with Microsoft Dynamics CRM and have started this blog to provide you, our customer, with the latest news and information from our company.

CRM 2011 Cloud Delivery Pack

This innovative approach allows us to work remotely to deliver services including data migration, CRM system customisations, integration with existing systems, end-user and administrator training. [...]

Microsoft Dynamics CRM 2011: Entities

In Microsoft Dynamics CRM, business data is organised across several related entities, such as Account and Contact. These entities are organised into three business sections: Sales, Marketing and Customer Service to enable business users to quickly locate and manage the data relevant to their job roles in order to improve marketing effectiveness, boost sales and enrich customer service [...]

Microsoft Dynamics CRM 2011 Update Rollup 6 now available

Microsoft yesterday released Update Rollup 6 for Microsoft Dynamics CRM 2011. This latest scheduled update for Microsoft’s Customer Relationship Management solution contains well over 50 updates and [...]

Microsoft CRM partner achieves Cloud Accelerate status

We are excited about The CRM Business joining the Microsoft Cloud Accelerate program which provides top cloud partners with technical and business support to build and sell cloud solutions based on Microsoft [...]

Video: Microsoft CRM Q4 Rollup 5 Update

Hear from Reuben Krippner, Senior Product Manager, Microsoft about the new features being delivered by the Microsoft CRM Q4 Rollup 5 [...]

Top tips: Getting started with your Microsoft Dynamics CRM 2011 trial

As one of the UK’s leading Microsoft CRM partners, we have worked with many customers taking the first steps getting to grips with Microsoft Dynamics CRM.

To help you get the most from the trial, we recommend that [...]

Dynamics CRM: WPC News

Dynamics CRM Partners at Microsoft’s Worldwide Partner Conference (WPC) in Los Angeles this week have been lucky to learn more about Microsoft’s Dynamics CRM 2011 [...]

CRM 2011 pricing offer extended

Since the launch of Microsoft Dynamics CRM 2011 Online in January 2011, customers have been taking advantage of Microsoft’s introductory offers including discounted CRM subscription pricing of just £22.75/user per month for the first year. The original launch offer was due to end on 30th June, however Microsoft have now held this price until 31st December [...]

Microsoft CRM 2011 update rollup 2 is now available

Microsoft last week released update rollup 2 for CRM 2011, including CRM Online.

Microsoft CRM updates are released periodically to address issues and to improve performance and platform stability. As well as improvements on the server side, updates are also provided for the Outlook CRM client to address known issues and improve [...]

New series of Dynamics CRM 2011 webinars announced

The CRM Business has announced a new series of CRM 2011 webinars to demonstrate to businesses how Microsoft Dynamics CRM works with familiar Office applications to help them improve marketing, boost sales and enrich customer service interations.

As well as introductory sessions providing a general product overview, separate webinars have also been scheduled for Sales, Marketing [...]