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Microsoft has just released another two accelerators for Dynamics CRM, providing further options to add value to Dynamics CRM software deployments. Portal Integration The Portal Integration accelerator adds functionality to allow Microsoft Dynamics CRM to connect more easily to an organisation’s web experience, allowing CRM data to be exposed to the internet. This builds upon the existing [...] Microsoft’s new white paper, CRM and Social Networking : Engaging the Social Customer, is a very helpful resource for those trying to understand what social networking means for business today, and how information gained from social networking sites such as Twitter, Facebook and LinkedIn can be translated into real business benefits. The white paper explains how [...] |
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