Welcome

Here at The CRM Business we are passionate about our work with Microsoft Dynamics CRM and have started this blog to provide you, our customer, with the latest news and information from our company.

Video: Microsoft CRM Q4 Rollup 5 Update

Hear from Reuben Krippner, Senior Product Manager, Microsoft about the new features being delivered by the Microsoft CRM Q4 Rollup 5 [...]

Brad Wilson on Microsoft Dynamics CRM Online

Recording of Brad Wilson, Microsoft CRM General Manager, speaking at the UK Cloud Productivity event in London last [...]

Microsoft Dynamics CRM 2011 Online Launch Presentation with Steve Ballmer, 20 January 2011

Watch the recording of yesterday’s CRM 2011 Online launch event with Steve Ballmer:

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Marketing Functionality in Microsoft Dynamics CRM - Video

Video demonstration explaining how Microsoft Dynamics CRM can help businesses improve their marketing effectiveness through streamlined list segmentation, advanced campaign management, data visualisation, reporting and workflow [...]

Microsoft Dynamics CRM for Customer Service - Video

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Cloud computing explained: Software plus Services

Cloud Computing: Software plus ServicesUploaded by MicrosoftEurope. – Videos of the latest science discoveries and tech.

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CRM Online demonstration

Microsoft executives and partners, including Roger Collins of The CRM Business, deliver a live demonstration of Microsoft Dynamics CRM Online and discuss the business value of Cloud based CRM [...]

Integrating Microsoft BPOS and Dynamics CRM

Roger Collins, Managing Director of The CRM Business delivered a webinar last week to the Microsoft Online Services community, highlighting the benefits of integrating Dynamics CRM with the Microsoft Online Services Business Productivity Online Suite [...]

Videos - Taking Microsoft's CRM platform to the next level

When Microsoft’s CRM platform is taken as a starting point on which to build and create complex, customised systems to meet individual organisations’ specific requirements, the sky really is the limit!

The CRM Business has a wealth of experience in customising Microsoft Dynamics CRM to meet organisations’ needs – from custom asset management systems to incident [...]

Video: Configuring the iPhone to synchronise with Microsoft BPOS

Several customers have recently asked us for assistance configuring iPhones to synchronise with their Microsoft BPOS e-mail, contacts and calendars, so we have put together a short video walking through the steps screen by screen to show how it’s done.  Enjoy!

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